PARTIAL CLIENT LIST
Center for Strategic and International Studies (CSIS)
City of Cambridge, Massachusetts
Greater Cape Ann Chamber Of Commerce
Kerbey Harrington Pinkard LLC
Employment Research Corporation
Retailers Association of Massachusetts
Massachusetts Interlocal Insurance Association (MIIA)
The United States Studies Centre at the University of Sydney
• a non-profit energy buying consortium used a web-based survey of members measuring overall satisfaction, value of key services, and the effectiveness of communications. The survey was part of a multi-year effort to garner feedback and improve member relationships;
• a bipartisan, nonprofit policy research organization in Washington, DC commissioned an international web survey among strategic non-governmental foreign policy elites in 10 Asian countries and the United States. The survey was designed to map aspirations and expectations across the region with respect to Asia's emerging power relations, institutions, and norms;
• a regional energy policy organization conducted a series of telephone surveys in the six New England states measuring public attitudes toward a range of energy policy options. These included (among others): upgrading the region's energy infrastructure, the desire for electric utility de-regulation, and the development of new energy generation capacity;
• a large international produce association carried out a multi-year program of telephone surveys and intercepts among association members, industry leaders and the public on a wide range of issues—including food safety, food regulation and industry-wide trends;
• a university-based think tank conducted a web-based survey among foreign policy elites in the United States, Japan and Australia. The surveys probed for attitudes toward emerging security issues in the Indo-Pacific region;
• a bipartisan, nonprofit foreign policy think tank in Washington, D.C. performed a three-stage web-based research program among the U.S. general population, partners in Asia and Europe, and policy stakeholders in the United States. The surveys probed for attitudes toward current and future power configurations in Asia;
• a large national telecommunications company conducted telephone surveys among customers and non-customers in a major urban market in the Northeast. The results were used in support of the renewal of a cable television license;
• a Massachusetts-based business association carried out a statewide voter survey covering the overall political landscape, the obstacles faced by small businesses, and support for proposed changes to the state's tax structure;
• a large municipality conducts annual telephone surveys among residents, covering a wide range of city services—from public safety to education to housing. Separate surveys were also conducted on community development, elder services and public housing issues;
• a quasi-governmental study committee commissioned a series of qualitative focus groups to study voter understanding and acceptance of a potential new feature in the citizen initiative process for a state in the northeast. The results of the groups were incorporated into an academic study that made recommendations to the state legislature for implementation of the new feature;
• a Boston-based law firm required a phone survey among registered voters for a mayoral race in a large eastern Massachusetts municipality.
• a statewide association in Massachusetts performed a WEB survey among members measuring levels of satisfaction with the association—along with suggestions for new member offerings.
• a Massachusetts-based Chamber Of Commerce needed questionnaire development and analysis of a member WEB survey—including an issues Gap Analysis. The research also focused on the wants, needs and desires of Chamber members.
• a regional fundraising coalition of community agencies conducted a state-wide telephone survey gauging awareness of and attitudes toward family homelessness in the region. Respondents were presented with a range of potential solutions to the problem and asked to assess the effectiveness of each. The survey results were incorporated into the agency's recommendations to the state legislature;
• a corporate liaison program of a large university in the northeast wanted a global web survey among both faculty and corporate partners. The benchmark survey measured both utilization and perceived value of the liaison program. Follow-up surveys also measured satisfaction levels, conference and meeting issues and the impact of the program on innovation in member companies;
• an Alumni Relations Department of a large private university in the northeast commissioned qualitative focus groups and quantitative web surveys among recent and long-term graduates.
• a Massachusetts-based Research Consulting Firm needed analysis of a national WEB survey on public attitudes toward COVID-19—including issues related to vaccine hesitancy.
• a statewide business association in Massachusetts required a WEB survey among registered voters gauging attitudes toward three ballot measures.
• an agriculture biotechnology company performed a series of qualitative (focus groups, taste-testings) and quantitative (telephone surveys) studies to determine consumer awareness, understanding and favorability toward a specialty fruit developed by the company. The results were used to guide a successful nation-wide retail roll-out of the fruit product;